We want you to get
the care you deserve.

Dedicated Support

Wellspace Australia is a leading Support Coordination and Psychosocial Recovery Coaching service registered through the NDIS, dedicated in supporting people to reach their goals.

Services we offer

We can also assist you in:

  • Private Case Management &

  • Assistance with accessing the NDIS.

  • Support Connection

  • Support Coordination

  • Specialist Support Coordination

  • Psychosocial Recovery Coaching

We have extensive experience in navigating the NDIS and supporting participants with complex support needs.

  • Forensic and complex Mental Health

  • Complex disabilities including high medical needs

  • Criminal justice (transitions from custody or navigating the Justice system)

  • Transitions (including hospital to SIL/SDA)

  • Aboriginal, LGBTIQA+ and CALD communities

  • AOD

  • Child protection including OOHC and DCJ involvement

  • Homelessness

Locations

We are nationwide and have Support Coordinators and Recovery Coaches in metropolitan, suburban and regional parts of :

​NSW  |  ACT  |  QLD  |  SA  |  VIC  |  WA  |  TAS  |  NT

Support Coordination

What is Support Coordination?

Support Connection
Level 1

Support Coordination helps you to make the best use of your supports in your NDIS plan.  

Level 1 Support Connection is focused on building your confidence, capacity and understanding of your NDIS plan. Our experienced Support Coordinators work closely with you to connect you with the right services and support networks, ensuring you can effectively manage and utilise your plan independently.

At this level, we provide guidance and support to help you build the necessary skills to navigate your plan, understand your goals, and develop relationships with service providers. We aim to empower you to take control of your supports and create a pathway toward greater independence.

Choosing Wellspace Australia for Level 1 Support Connection means partnering with a team that is dedicated to your success. We take a person-centred approach, ensuring that your individual needs are met with empathy and professionalism.

Support Coordination
Level 2

Support Coordination is about empowering you to take control of your NDIS plan. Our Support Coordinators work closely with you to understand your unique needs and develop a comprehensive plan that connects you with the right services and support networks.

We focus on enhancing your capacity to manage relationships, coordinate service delivery, and live more independently. Through a strengths-based, person-centred approach, we guide you to achieve your goals while fostering inclusion and meaningful participation in your community.

At Wellspace Australia, our experienced Support Coordinators are passionate about ensuring you receive the best possible support, empowering you every step of the way to live your best life.

Specialist Support Coordination
Level 3

Level 3 Specialist Support Coordination is tailored for individuals with complex needs who require specialised, expert support. Our Specialist Support Coordinators collaborate closely with you and your key stakeholders to navigate and manage intricate support environments, ensuring consistent, high-quality service delivery.

With a focus on innovative, personalised solutions, our Specialist Support Coordinators help you and your key stakeholders overcome barriers, exercise choice, and access a broad range of supports and services. They develop tailored strategies to promote independence, enhance well-being, and provide a seamless experience that meets your unique needs.

Choosing Wellspace Australia for Specialist Support Coordination means partnering with a team of experienced professionals who are dedicated to your success. We prioritise a strengths-based and person-centred approach, ensuring that your goals are met with empathy, professionalism, and continuous support.

Our Support Coordinators have capacity to help you to

Understand How the NDIS can help you

Find activities you will enjoy or a job

Utilise your NDIS Plan effectively

Connect with NDIS providers

Find a Home or Accommodation

Prepare for Plan reviews

Budget your NDIS Plan

Find High Quality Supports

Psychosocial
Recovery Coaching

What is Psychosocial Recovery Coaching?

Psychosocial recovery coaching can support you with your recovery and is funded through your NDIS plan. Recovery means being able to live a purposeful and meaningful life. At Wellspace Australia we have a specialised and experienced team of Recovery Coaches with capacity to support you in your recovery. 

What is Recovery?

Recovery can mean different things to different people, however, for many, recovery is about reaching goals, and the development of relationships and skills that support a positive life, with or without ongoing mental health symptoms.

 The NDIA defines recovery as:

  • Achieving an optimal state of personal, social and emotional wellbeing

  • Being able to live a purposeful and meaningful life

What is a Recovery Coach?

Recovery Coaches are NDIS-funded workers who have mental health knowledge and experience to support participants in taking more control of their lives and to better manage the complex challenges of day-to-day living. Recovery coaches will work collaboratively with participants, their families, carers, and other services to design, plan and implement a recovery plan, and assist with the coordination of NDIS and other supports.  

A Peer recovery coach is someone who also has lived experience of mental illness and recovery.

Recovery Coaches should have:

  • A minimum of Certificate IV in Mental Health or Mental Health Peer Work or similar training

  • and/or two years’ paid experience in supporting people with mental health issues.

  • Some recovery coaches may have other qualifications.

What do Recovery Coaches do?

Teach participants how to implement the key concepts of recovery (hope, personal responsibility, education, self-advocacy, and support) in their day-to-day lives

  • Help participants organise a list of their wellness tools -activities they can use to help themselves feel better when they are experiencing mental health difficulties and to prevent these difficulties from arising

  • Help participants identify their values and strengths and work towards a picture of the future

  • Assist each participant in creating a recovery and safety plan that guides the involvement of family members or supporters when the participant becomes unwell

  • Help each participant develop a tailored post-crisis plan to help the person return to wellness

Questions before getting started? Get in touch.